The Challenge
A national sports governing body needed to find the right digital platform for its athlete community, one that would improve engagement, meet accessibility requirements and serve a diverse membership with different needs and levels of digital confidence. The decision carried significant reputational and practical weight, and the organisation needed an independent evaluation it could stand behind.
The Faur Approach
Faur led the evaluation from end to end. That began with a structured workflow plan and an expression of interest process to identify candidate platforms. Each option was assessed against a detailed features checklist, with accessibility reviewed separately given its particular importance to this community. Meeting summaries kept the internal team aligned throughout and documented the process clearly as it progressed.
The evaluation concluded with a comprehensive platform evaluation report presenting the findings, comparing the shortlisted options and making a substantiated recommendation the organisation could take forward with confidence.
The Result
The client moved forward with the recommended platform.
"Having an independent, structured evaluation gave us real confidence in the decision and a clear record of the process we had followed," said one client contact.
Deliverables included: Workflow plan; expression of interest; candidate providers list; features checklist; accessibility review; meeting summaries; platform evaluation report.